Thank you for choosing Momsnlove for your children's clothing needs. We
strive to provide high-quality products and exceptional customer service.
Please read our refund and cancellation policy carefully before making
your purchase.
1.Refund Policy:
Unused Items: If you are not satisfied with your
purchase, you may return the unused item(s) within 30 days of the
purchase date for a full refund, excluding shipping costs.
Damaged or Defective Items: In the rare event that you
receive damaged or defective items, please contact us immediately. We
will provide a full refund or replacement upon verification of the
damage or defect.
Refund Process: Refunds will be processed within 7-10
business days after receiving the returned item(s). The refund will be
issued to the original form of payment.
2. Cancellation Policy:
Cancellation Before Shipment: You may cancel your order
for a full refund if it has not been shipped yet. Please contact us as
soon as possible to request a cancellation.
Cancellation After Shipment: Once your order has been
shipped, it cannot be canceled. However, you may return the item(s)
following our refund policy mentioned above.
Please note:
Items must be returned in their original condition with tags attached
and in the original packaging.
We reserve the right to refuse refunds for items that are not returned
in their original condition.
Shipping costs for returns are the responsibility of the customer unless
the return is due to a mistake on our part.
If you have any questions or concerns about our refund and cancellation
policy, please don't hesitate to contact us at [contact email/phone
number]. Our customer service team will be happy to assist you.
Thank you for choosing Momsnlove. We appreciate your business and hope
you and your children enjoy our products!
